Owner support in Warsaw
SERPAKOWSKI Nieruchomości helps property owners rent out apartments: evaluate the price, prepare the offer, find and verify a tenant, agree the lease terms and hand over the apartment properly.
We organize the process so that you do not waste time on random inquiries, repeated questions, viewings, documents and risky decisions.
From apartment evaluation and offer preparation to tenant verification, lease terms and the documented handover of keys.
At first glance, renting out an apartment may look simple: take photos, publish a listing and choose a tenant. In practice, owners often face chaos: dozens of messages, rescheduled viewings, unsuitable candidates, negotiations, questions about documents and the risk of making a decision too quickly.
Our task is to guide the process calmly and step by step: from apartment evaluation to signing the lease and handing over the keys.
Scope of work
We organize the full apartment rental process:
The owner keeps control and makes the final decision, but does not have to manage every detail manually.
Price evaluation
Before publication, it is important to understand how the apartment looks compared with other offers in Warsaw: what price is realistic, what may make renting more difficult and what improvements may increase tenant interest.
Evaluate the apartmentWe can also suggest solutions that may help increase the rental price — both for the first rental period and for the next rental term, especially if the tenant wants to extend the agreement. The result depends on the apartment and current market conditions.
A good listing should not only show the apartment, but also clearly explain its value to the tenant.
We help prepare
If needed, we can also organize cleaning, minor repairs or apartment preparation for photos and viewings.
After publishing the listing, the owner often receives many messages, but not every inquiry matches the apartment’s conditions.
We take care of the initial communication
Our goal is not just to find someone who wants to rent the apartment, but to help choose a tenant with whom the rental process will be clear and safe.
Tenant verification
A first impression is not enough. Before signing the lease, it is important to understand who will live in the apartment, whether the candidate matches the owner’s conditions and whether they are ready to meet their financial obligations.
This approach helps reduce the risk of misunderstandings, payment delays and problems after move-in.
Discuss safe apartment rentalWhen the tenant is selected, it is important to properly agree the rental terms and document the condition of the apartment.
The owner receives not just a tenant, but a carefully managed apartment rental process with clear conditions and documented arrangements. This is support, coordination and agreement assistance, not legal advice.
Even if the owner does not participate in every conversation, it is important to understand what is happening with the apartment.
We can provide short updates
You see how the process is going, which candidates appear, what questions arise and why we recommend a particular next step.
After the apartment is rented out
After signing the agreement, the owner may need help not only with finding a tenant, but also with ongoing communication.
In an extended format, we can discuss
This is especially useful for owners who do not want to handle constant communication with the tenant themselves.
Ask about rental supportA good rental should not end unexpectedly on the last day of the agreement. It is better to know in advance whether there will be an extension, whether the price should change and when to start looking for the next tenant.
The goal is to reduce the risk of vacancy and prepare the next step in advance.
Our recommended model is that the service is paid by the owner. In this case, the apartment can be offered to tenants without a separate agency commission, making the terms clearer and more attractive on the market.
Other options are also possible: splitting the commission 50/50 between the owner and the tenant, or having the tenant pay the service fee. We discuss this individually and explain in advance how the selected model may affect interest in the apartment.
To make the commission less of a direct loss for the owner, we can help include the service cost in the rental rate. If the apartment and the market allow it, a small price increase of approximately 8–8.5% may recover the service cost over 12 months.
If the tenant extends the agreement and the price remains unchanged, nothing changes for the tenant: they continue paying the same rent. For the owner, this may become additional income after the first year of rental.
Questions from owners
Renting out an apartment independently is possible. In that case, the owner handles the price evaluation, listing publication, messages, viewings, candidate selection, document checks, agreement and handover. We take care of organizing the process and help reduce the risk of random decisions.
The final decision remains with the owner. We collect information, check candidates using available tools and provide recommendations, but the tenant choice is agreed with the apartment owner.
We collect basic information, check documents, analyze payment capacity and can use Simple.rent or another tool available in the specific situation. We also clarify important rental conditions in advance to reduce the risk of misunderstandings after signing the agreement.
Yes, we can help organize the najem okazjonalny process if this format fits the situation: agree the steps, prepare the parties and coordinate the notary.
The service fee is 100% of one month’s rent. This includes organizing the apartment rental process: evaluation, offer preparation, listing publication, communication with candidates, viewings, tenant selection, support with verification, agreement and apartment handover.
Our recommended model is that the service is paid by the owner. Then the apartment can be offered to tenants without a separate agency commission. This format usually makes the offer more attractive: the tenant sees clear move-in terms from the beginning and does not face a large additional payment when signing the agreement.
Yes, this model is possible. The commission can be split between the owner and the tenant. However, it is important to remember that even a partial commission on the tenant’s side may affect interest in the apartment, especially if there are similar offers nearby without an agency commission paid by the tenant. That is why we explain the pros and cons of this model in advance and help choose the option that best fits the specific apartment and market situation.
Yes, this option is possible, but we do not consider it optimal in every situation. If the tenant has to pay a separate agency commission, the offer may become less attractive compared with similar apartments without such a fee. This may reduce the number of inquiries or extend the time needed to find a tenant. That is why we recommend evaluating the apartment, competition and demand first, and only then choosing the payment model.
Yes, in some cases the service cost can be included in the rental rate. For example, if the commission equals one month’s rent, it can be gradually recovered through a small price increase of approximately 8–8.5% over 12 months. Before doing this, we evaluate the apartment and the market to understand what price can realistically be used without risking a longer rental process.
If the tenant extends the agreement and the price remains unchanged, nothing changes for the tenant: they continue paying the same rent. For the owner, this means that after the first year, the surplus that helped recover the service cost may become additional income.
Yes. After signing the agreement, extended support can be discussed: communication with the tenant, payment monitoring, minor repairs, reports and reminders related to the agreement.
Leave a request
Leave a request — we will clarify the apartment details, evaluate the situation and propose a clear action plan.
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